Refund policy

Return & Refund Policy – Aurovex

We want you to be completely satisfied with your purchase.

Return Period

You may request a return within 14 days of receiving your order.

Return Eligibility

To qualify for a return:

• The product must be unused and in its original condition.
• The product must be returned in the original packaging.
• Proof of purchase must be included.
• The item must be suitable for resale.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Clearance or final-sale items
• Opened hygiene or personal care products

Return Procedure

Please contact our customer support before returning any item. Once your return is approved, you will receive return instructions.

Unless the product is defective, damaged, or incorrect, return shipping costs are the customer's responsibility.

Refunds

After your returned item has been received and inspected, approved refunds will be processed to your original payment method within 7 business days.

Contact Information

Store Name: Aurovex
Address: 3 Manchester Square, London W1U 3PB, UK
Phone: +44 2079355496